Privacy Policy

Last updated: December 2025

The Short Version

Your data is yours. We don't sell it. You can export it or delete it anytime. We only collect what's necessary to provide the service.

1. Information We Collect

Information You Provide

  • Account information: Email address, name, password
  • Health data: Protocol logs, bloodwork results, nutrition data, workout logs (only if you choose to enter it)
  • Communications: Messages with our AI coach and support team

Information Collected Automatically

  • Usage data: Features used, time spent in app
  • Device information: Browser type, operating system
  • Log data: IP address, access times, pages viewed

2. How We Use Your Information

  • To provide and improve the Service
  • To personalize your experience and AI coaching
  • To communicate with you about your account
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

3. How We Protect Your Information

  • Encryption: All data is encrypted in transit (TLS) and at rest
  • Access controls: Strict internal access policies
  • Regular audits: Security practices reviewed regularly
  • No health data selling: We never sell your health information

4. Information Sharing

We do NOT sell your personal information. We may share information only:

  • With your consent: When you explicitly authorize sharing
  • Service providers: Companies that help us operate (hosting, analytics) under strict confidentiality agreements
  • Legal requirements: When required by law or to protect our rights
  • White-label partners: If you use a white-label version, your data may be shared with that partner according to their privacy policy

5. Your Rights

You have the right to:

  • Access: Request a copy of your data
  • Export: Download your data in a portable format
  • Correct: Update or correct your information
  • Delete: Request deletion of your account and data
  • Object: Opt out of certain data processing

6. Data Retention

We retain your data as long as your account is active. After account deletion, we delete your personal data within 30 days, except where we're required by law to retain it longer.

7. Cookies and Tracking

We use:

  • Essential cookies: Required for the service to function
  • Analytics: To understand how people use DosingIQ (you can opt out)

We do NOT use third-party advertising trackers.

8. Third-Party Services

We use the following third-party services:

  • Cloud infrastructure: Database, authentication, and hosting
  • Stripe: Payment processing
  • AI providers: Coaching, voice, and analysis features

Each service has its own privacy policy governing their handling of data.

9. Children's Privacy

DosingIQ is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. International Data Transfers

Your data may be processed in the United States. By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or in-app notification.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@dosingiq.com